Shipping policy

Shipping

All items are handmade to order in England, so please allow a little time for production before dispatch.

We ship using Royal Mail tracked services.

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UK

All items are automatically sent Tracked 48. But you can choose the faster option of Tracked 24 at checkout.

• Royal Mail Tracked 24 (1–2 working days)
• Royal Mail Tracked 48 (2–3 working days)

(Delivery times are from dispatch.)

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United States

All US orders are sent DDP (Delivered Duties Paid) using Royal Mail.

Applicable import duties and taxes are calculated and collected at checkout where available, so there should be no additional charges on delivery.

Delivery: 5–10 working days after dispatch.

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Rest of the World

Shipped via Royal Mail international services.

Delivery: 5–14 working days after dispatch

Customs charges or local taxes may apply depending on your country.

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European Union

Please order via our Etsy shop as VAT is added at checkout. I cannot do that on this website yet!  https://www.etsy.com/shop/OffMyHeadHats

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Delays

Once dispatched, delivery is handled by the postal service. Delays can occasionally occur.