Shipping policy

Shipping

All items are handmade to order in England, so please allow a little time for production before dispatch.

We ship using Royal Mail tracked services.

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UK

All items are automatically sent Tracked 48. But you can choose the faster option of Tracked 24 at checkout.

• Royal Mail Tracked 24 (1–2 working days)
• Royal Mail Tracked 48 (2–3 working days)

(Delivery times are from dispatch.)

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United States

All US orders are sent DDP (Delivered Duties Paid):

✔ No import duties or tariffs to pay on delivery

Local state sales tax may apply.

Delivery: 5–10 working days after dispatch.

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Rest of the World

Shipped via Royal Mail international services.

Delivery: 5–14 working days after dispatch

Customs charges or local taxes may apply depending on your country.

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European Union

Please order via our Etsy shop as VAT is added at checkout. I cannot do that on this website yet!  https://www.etsy.com/shop/OffMyHeadHats

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Delays

Once dispatched, delivery is handled by the postal service. Delays can occasionally occur.